Krispy Kreme is grappling with a cybersecurity breach that has disrupted its online donut ordering service in the US. The issue was first detected on November 29th, when the company identified unauthorized access to parts of its information technology systems.
In a filing with the SEC on Wednesday, Krispy Kreme disclosed that it had been notified of the breach and immediately engaged top cybersecurity experts to address the issue. While the exact cause of the breach has not been disclosed, the company is working diligently to resolve the situation.
The attack has significantly impacted Krispy Kreme’s consumer-facing online ordering platform, though its commercial distribution operations remain unaffected. Despite this, the company acknowledged the incident has had a “material impact” on its business operations and is expected to result in substantial costs due to cybersecurity and advisory services.
Krispy Kreme has stated that it carries cybersecurity insurance and does not anticipate any long-term effects on its financial condition or operational results. However, the financial implications in the short term are expected to be significant.
The company has refrained from commenting on the root cause of the breach. According to a report by Bleeping Computer, the timeline of events suggests the possibility of negotiations with threat actors to prevent internal data from being leaked.
As Krispy Kreme works to restore its online ordering systems, the incident underscores the growing risks businesses face in an era of increasing cyber threats. This breach serves as a reminder for organizations to continuously strengthen their cybersecurity measures to mitigate potential vulnerabilities.
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